How It Works
Credentialing, RACF alignment, and platform setup tailored to your preferences and availability.
GP role: Provide availability & clinical scope
In-person RACF rounds supported by telehealth as needed, with full admin and scheduling support.
GP role: Conduct consults & care planning
Accreditation-ready documentation, medication reviews, and care summaries generated within the platform.
GP role: Review & approve clinical notes
Task management, recall systems, and billing optimisation to maximise retention and reduce admin load.
GP role: Close loop on tasks & follow-ups
Outcome: More time for care, stronger billing retention, lower admin burden.
Facility profile, resident cohort mapping, and communication protocols established.
Facility role: Share onsite processes & contacts
Dedicated GP rounds, supported by our coordination team for scheduling, forms, and scripts.
Facility role: Coordinate residents & clinical notes
Governance-ready reporting, incident follow-ups, and medication management insights.
Facility role: Provide feedback & sign-offs
Continuous improvement: audit support, education, and proactive recalls to maintain continuity.
Facility role: Engage in QI & escalation pathways
Outcome: Reliable GP coverage, accreditation support, improved resident outcomes.
Your RACF confirms GPAC coverage and introduces your loved one’s dedicated GP.
Family role: Share history & preferences
Regular in-person visits, with telehealth as needed, ensuring timely reviews and scripts.
Family role: Provide updates & consent
Care plans and changes are communicated via the facility, with clear points of contact.
Family role: Ask questions & clarify goals of care
Proactive recalls and reviews to maintain continuity, comfort, and quality of life.
Family role: Share feedback & preferences
Outcome: Peace of mind through continuity, communication, and consistent GP involvement.
