Information for Families

At GPAC‑N, we partner with compassionate, independent GPs who visit Residential Aged Care Facilities (RACFs) to provide consistent, high-quality care to residents.

We’re not a medical centre — we support the doctors who care for your loved one. Our role is to handle all the behind-the-scenes work — like bookings, paperwork, Medicare claiming, and clinical systems — so the GP can focus on what matters: your mum, dad, spouse, or family member.

A young woman is kissing an older woman on the cheek outdoors during sunset, both smiling.

What You Can Expect

  • Regular GP visits from a familiar doctor who knows your loved one’s history.

  • Clear communication between the GP, RACF staff, and family.

  • Ongoing care coordination to support chronic health needs, reviews, and health planning.

We believe every older Australian deserves time, respect, and proper medical care — no rush, no shortcuts.

A healthcare professional in blue scrubs with a stethoscope around his neck greets a woman at the door, smiling and shaking her hand.

Fully Bulk Billed – Always

We are committed to 100% bulk billing for all eligible services. That means:

  • No out-of-pocket fees for you or your loved one

  • Care that’s accessible and equitable

  • Funded through Medicare and aged care incentives

Register Your Loved One

To begin receiving care through a GPAC‑N-supported doctor, please complete our

🏡 Check if Your Loved One’s RACF is Supported

We partner with select Residential Aged Care Facilities (RACFs) to deliver consistent GP-led care.

👉 View our current RACF partner list to see if your loved one’s home is already connected with GPAC‑N.

👨‍⚕️ Meet the GPs in Our Network

Our network includes experienced, caring doctors who specialise in aged care.

👉 See the list of GPs currently working with GPAC‑N and find out who may be available at your facility.

📬 Invite Your GP to Learn About GPAC-N

Would your loved one’s regular GP like to continue caring for them in aged care?

👉 Share our GP information pack so they can learn how GPAC‑N makes it easy for doctors to stay involved.

 Our Policies

  • Given the confidentiality around your health information, and requests from third parties such as law firms, and insurance agencies our privacy policy details our procedure and guidelines around communicating with patients and about patients.

    View Privacy Policy

  • Review our policy on how the practice handles communication with patients across a range of media, such as telephone, email, and social media. As well as how the practice handles communication with patients that have communication issues such as language, and hearing impairments.

    View Patient Communications Policy

  • Our policy upholds patients’ rights and ensures access to our service.

    View our Patient Rights and Anti-Discrimination Policy

  • At GPAC‑N, we require a structured, collaborative approach to care. Every patient benefits from a team-based model that brings together the GP, RACF staff, nurses, allied health professionals, and specialists. By working in close coordination, we ensure that each resident’s medical, functional, and emotional needs are met with continuity, clarity, and compassion.

    View our Team-based Care Policy